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Connecting Worlds Through ITThe increasingly powerful information
technologies have fundamentally changed the world, creating new opportunities
for residents, institutions, and entire regions. The IT sector has been among
the strongest contributors to economic growth in numerous countries, generating
employment, exports, and investments. As an integral part of the world
community, Belarus has been witnessing profound progress in this
area.
Minsk was historically among the main USSR information technology centers
because of production facilities and design institutes that were concentrated
here. Today, the city is viewed as one of the largest centers for offshore
programming in Eastern Europe.
Belarus’ reputation for scientific and IT excellence, and its competitive
labor market have attracted the interest of numerous IT vendors. IBM is one of
those vendors that came to Minsk more than ten years ago and became a co-founder
of the International Business Alliance (IBA). Nowadays, IBA is one of the
biggest IT companies in the former Soviet Union.
The International Business Alliance was created in 1993
as a three-way partnership between IBM and two Belarusian enterprises (NIIEVM
and MPOVT) with the purpose of complementing the high skills of Belarusian
professionals in the area of software development with advanced IBM
technologies. In 1999, IBM withdrew as a part owner of IBA, though remaining the
company’s strategic business partner. The IBA team was initially composed of
several people and its activities were focused on the provision of software
development services in the market of the former USSR. Yet, IBA management
understood that to be on the cutting edge, the company needed to explore new
markets. The task was very challenging and problems the company faced seemed
overwhelming. Speaking about that period in IBA history, Sergei Levteev, IBA
CEO, said that the difference in mentality between Belarusian and Western
business people was so dramatic that they seemed to be worlds apart. Aiming for
international recognition, IBA modified its business processes, infrastructure,
and project management and quality assurance systems.
Eventually, the small firm has evolved into an
international organization that employs more than 1,000 people and provides
software development, product marketing, maintenance, and support for customers
in more than 30 countries. The company has business offices in the United States
and Germany, and development offices in Minsk, Gomel, and Prague. IBA was among
the first in Belarus to receive an ISO 9001 Certificate and among the first in
the world to achieve the SEI CMMI Level 4 Maturity Rating. A combination of
dedication, training, talent, professionalism, and creativity became keys to the
company’s success.
However, much more should be done to ensure that IBA and the Belarusian IT
sector at large hold a strong position on the world market. Although Belarusian
companies offer the same core development languages, platforms, and technologies
as their counterparts in other countries, Belarus has not become a popular
destination for foreign IT vendors. Experts compare Belarus to a “sleeping bear”
meaning that the country has huge potential that remains unexplored. Belarus has
a well-educated source of professionals interested in new ideas, who are
dedicated to delivering high quality products to their customers. All the
republic needs to do is wake up and realize that it has a lot to offer to the
rest of the world.
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